Hicof's Pharma MAH Track and Trace Solutions

In today’s dynamic pharmaceutical industry, Market Authorization Holders (MAHs) face increasing pressure to ensure the authenticity, safety, and full traceability of every product released to the market. A robust Pharma MAH Track and Trace solution is essential—not only for meeting stringent regulatory requirements but also for enhancing supply chain visibility, preventing counterfeiting, and ultimately safeguarding patient safety. Hicof’s high‑performance machines and software, combined with the innovative AMACENA Software, deliver an integrated, cloud‑based solution designed specifically for MAHs.

Market Authorization Holders carry the critical responsibility of overseeing the lifecycle of pharmaceutical products—from manufacturing and packaging to distribution and dispensing. In an era where counterfeiting is a global threat and regulations are continually evolving, MAHs must employ advanced technologies to guarantee the integrity of every unit.

Pharma MAH Track & Trace systems provide end‑to‑end visibility over the entire supply chain. Hicof’s solution is built on powerful, high‑performance machines and software that work in perfect harmony. Designed and manufactured with Swiss engineering excellence, our system integrates every aspect of serialization without the complexity of interfacing separate components. The result is a solution that not only meets but exceeds the demands of modern pharmaceutical regulation.

Why Pharma MAH Track and Trace

Regulatory Compliance

Regulatory bodies across the globe—including the European Medicines Agency (EMA) and the U.S. Food and Drug Administration (FDA)—demand rigorous serialization and track & trace measures. A compliant Pharma MAH Track & Trace solution ensures:

  • Complete Traceability: Every product unit is assigned a unique identifier that enables precise tracking throughout its lifecycle.
  • Audit Readiness: Automated reporting and immutable audit trails support inspections and regulatory submissions.
  • Risk Mitigation: Swift detection of anomalies prevents distribution of counterfeit or diverted products.

Supply Chain Security

A sophisticated track & trace system is a key defense against counterfeit drugs and unauthorized distribution. With real‑time monitoring and data integration, MAHs gain:

  • Full Visibility: Transparent insights into the movement of every product from production to patient.
  • Quick Response: Immediate alerts and rapid issue resolution minimize the impact of any deviations.
  • Enhanced Control: Consistent monitoring ensures that all supply chain processes are operating as intended.

Operational Efficiency

Beyond compliance and security, a comprehensive Pharma MAH Track and Trace system drives operational excellence:

  • Automation: Automated data capture reduces manual entry errors and increases processing speed.
  • Cost Savings: Streamlined processes and reduced downtime lead to significant cost efficiencies.
  • Scalability: Cloud‑based technology adapts seamlessly to increased production volumes and evolving business needs.
AMACENA STRUCTURE

HOW TO GET SUPERIOR CODING QUALITY OUT OF TRACK AND TRACE MACHINES

The Amacoder delivers a very high coding quality as shown in the image.

The reason for this high coding quality is as follows:

  • As the boxes are touching each other, the transport speed of the boxes is much lower than with conventional conveyor machines where a space between boxes is required
  • Very controlled movement of the boxes as they are guided from all sides during the flow through the machine
  • The servo controlled pusher is extremely precise in reproducing positions, speed and acceleration
  • A long distance between the print heads and the camera ensure complete drying of the ink, a prerequisite for correct barcode grading according ISO 15415 grading by the inspection camera
amacoder prin3

Hicof’s High-Performance Machines and Software

Hicof is recognized for its cutting‑edge solutions in pharmaceutical serialization. Our high‑performance machines and software are designed to work together seamlessly, providing Market Authorization Holders with unmatched reliability and efficiency.

Fully Integrated Design

Unlike solutions that rely on disparate systems, Hicof’s machines and software are developed in-house. This integrated approach means:

  • Elimination of Interface Issues: There’s no need for separate setups between printers, cameras, or data interfaces. Everything is pre‑configured to work in perfect synchrony.
  • Faster Deployment: The plug‑and‑play design allows for rapid implementation, minimizing production downtime.
  • Consistent Quality: With every component engineered together, the system consistently delivers precise and accurate results.

Swiss Engineering Excellence

Every element of our system is 100% designed and built in Switzerland—a country renowned for its precision engineering and rigorous quality standards. This commitment to Swiss manufacturing ensures that:

  • Reliability is Paramount: Our machines are built to last and perform flawlessly under demanding conditions.
  • Precision is Guaranteed: High‑resolution printing and state‑of‑the‑art verification processes ensure that every label is correct and compliant.
  • Long‑Term Value: The robust construction and advanced technology provide a future‑proof solution that grows with your business.

ONE SYSTEM

At the core of our Pharma MAH Track & Trace solution is the innovative AMACENA Software — a cloud‑based platform designed to revolutionize how serialization data is managed and utilized.

Cloud Design with Seamless Interfaces

AMACENA is built from the ground up for the cloud, offering a host of benefits:

  • Scalability and Flexibility: Easily adapts to growing data volumes and changing operational needs.
  • Regulatory Integration: Interfaces natively with all industry‑relevant regulatory databases, ensuring real‑time compliance.
  • Third‑Party Compatibility: Designed to work effortlessly with common third‑party track & trace systems, providing a unified view of your supply chain.

Four-Eye Principle Change Processes

One of AMACENA’s standout features is its robust 4‑eye principle change process. This critical security measure requires any changes to serialization‑relevant data to be reviewed and approved by two authorized users. Benefits include:

  • Enhanced Data Integrity: Dual approval minimizes the risk of unauthorized modifications.
  • Improved Accountability: Every change is logged and traceable, supporting regulatory audits.
  • Stronger Compliance: Meets the highest standards for data accuracy and security.
FUNCTIONALITIES

Easy-to-Use

User experience is a top priority for AMACENA:

  • Intuitive Dashboards: Clear, user‑friendly dashboards display key performance indicators, compliance metrics, and operational data in real time.
  • Simplified Navigation: Minimal training is required as the software is designed for ease of use.
  • Real-Time Alerts: Automated notifications help users quickly address any issues that arise.

Key Benefits for Market Authorization Holders

Implementing a comprehensive Pharma MAH Track & Trace solution like Hicof’s brings a multitude of advantages for MAHs:

Regulatory Excellence

  • Automated Reporting: Seamless integration with regulatory databases automates compliance reporting.
  • Immutable Audit Trails: Every change is verified via the 4‑eye principle and logged, ensuring complete auditability.
  • Global Compliance: Regular updates ensure that your system remains compliant with international standards.

Enhanced Supply Chain Security

  • Full Traceability: Every product is uniquely identified and tracked from production to patient.
  • Counterfeit Prevention: Robust authentication measures drastically reduce the risk of counterfeit drugs entering the market.
  • Immediate Issue Resolution: Real‑time monitoring allows for quick identification and rectification of any supply chain anomalies.

Operational Efficiency

  • Streamlined Production: The fully integrated design minimizes downtime and reduces the complexity of system deployment.
  • Cost Savings: Automation and reduced manual intervention lower operational costs.
  • Scalability: Cloud‑based AMACENA adapts to increased production demands, ensuring that your system grows with your business.
Stock image Pharma MAH Track and Trace

Improved Brand and Patient Safety

  • Consistent Quality: Superior label printing and precise serialization build trust among healthcare providers and patients.
  • Enhanced Transparency: Detailed tracking and reporting foster a transparent supply chain, bolstering consumer confidence.
  • Robust Data Security: Advanced encryption and strict access controls protect sensitive data and maintain compliance.

THE LABEL CREATOR

Hicof AMACENA features a build-in web based label creator to create and adjust all print layouts for AMACODERS, and all connected tertiary label printers. The label creator allows GMP compliant change control of all label parameters across the enterprise. 

Implementation Strategy

To fully leverage the benefits of Hicof’s Pharma MAH Track & Trace solution, a structured implementation process is key. Here’s a step‑by‑step guide to ensure successful deployment:

Comprehensive Needs Assessment

  • Evaluate Existing Systems: Begin by analyzing current serialization, packaging, and data management processes.
  • Identify Gaps: Pinpoint areas where current systems fall short in meeting regulatory or operational needs.
  • Define Objectives: Clearly outline your goals for enhanced traceability, compliance, and operational efficiency.

Customized System Configuration

  • Tailor the Solution: Customize AMACENA’s cloud capabilities to align with your specific production workflows.
  • Integrate with Legacy Systems: Ensure smooth data flow between Hicof’s solution and your existing ERP, MES, and WMS systems using flexible APIs.
  • Develop Label Templates: Use the built‑in label design software to create templates that meet both regulatory requirements and your brand standards.

Pilot Testing and Validation

  • Conduct Pilot Runs: Test the system in a controlled environment to validate performance and data integrity.
  • Gather Feedback: Use pilot feedback to refine configurations and resolve any issues.
  • Ensure Quality Assurance: Rigorously validate that all components meet operational and regulatory benchmarks before full‑scale deployment.

Training and Change Management

  • Comprehensive Training: Provide hands‑on training sessions for operators, IT staff, and quality assurance teams.
  • Documentation and Support: Supply user manuals, video tutorials, and on‑site assistance to ease the transition.
  • Implement Change Management: Develop strategies to help staff adapt to new workflows, ensuring minimal disruption during the switch.

Full Deployment and Continuous Improvement

  • Go-Live Support: Offer dedicated support during the transition to full‑scale operation, ensuring that the system runs smoothly from day one.
  • Monitor System Performance: Continuously track key performance metrics using real‑time dashboards.
  • Regular Updates: Keep the system updated with the latest features, regulatory adjustments, and performance enhancements.

SUPPORT

The HICOF Machines offer in combination with AMACENA  an integrated IT-backbone, starting at machine level from the devices as printers, cameras and sensors up to data interfaces of governmental servers. In case of an issue, our experts have instantaneously access through remote access to all relevant parameters across all IT-servers down to the PLC, allowing a seamless and immediate support. This is the opposite of the conventional ISA-95 environment with several software and machine suppliers in which each service engineer has only access to his fraction of data, making a comprehensive root cause analysis extremely cumbersome as he has to synchronize with other involved vendors. 

Hicof solves the issue by offering 

One System, One Supplier, One Responsibility!

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